Privacy Policy (GDPR Compliant)

Introduction

Welcome to the website www.efa-eu.com (hereinafter referred to as the “Site”). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (GDPR). This Privacy Policy explains how AIBSL (hereinafter referred to as the “Data Controller”), Registration Number: 0774753252, located at Rue de la Jonchaie, 17 – 1040 – Bruxelles BE, processes your personal data when you visit our Site, subscribe to our newsletter, use our contact form, or interact with third-party services such as Google Analytics.

Data Controller

The Data Controller responsible for the personal data collected through this Site is AIBSL, Registration Number: 0774753252, with headquarters at Rue de la Jonchaie, 17 – 1040 – Bruxelles BE. For any questions or concerns regarding the processing of your personal data, you may contact us via email at info@efa-eu.com.

Types of Data Collected

Personal Data Provided by You
- Newsletter Subscription: When you subscribe to our newsletter, we collect your email address and any additional information you voluntarily provide.
- Contact Form: When you contact us using the form on the Site, we collect your name, email address, phone number, and the content of your message.
Data Collected Automatically
- Google Analytics: We use Google Analytics to collect information about your device, browser, IP address, and your interactions with the Site. This data is collected anonymously and is used for statistical and analytical purposes to improve our services and user experience.

Purpose of Data Processing

We process your personal data for the following purposes:

Newsletter: To send you updates, news, and other relevant content related to our services.
Contact Form: To respond to inquiries and communicate with you.
Analytics: To track and analyze how users interact with our Site, allowing us to improve its functionality and performance.

Legal Basis for Processing

We process your personal data in accordance with the following legal grounds:

Consent: Your explicit consent is required for subscribing to our newsletter or for using the contact form. You have the right to withdraw consent at any time.
Legitimate Interest: We process data for the purpose of improving the performance of our Site through the use of Google Analytics, in accordance with GDPR requirements.

Data Sharing and Disclosure

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share data in the following circumstances:

Third-Party Services: We use Google Analytics to track user behavior. Google may process your data in accordance with its own Privacy Policy and as a data processor under the GDPR.
Legal Compliance: We may disclose your personal data if required to do so by law, or to protect the rights and safety of AIBSL or others.

Cookies

Cookies are small files stored on your device that help improve your experience on our Site. We use the following types of cookies:

Essential Cookies: Necessary for the proper functioning of the Site.
Analytics Cookies: Used by Google Analytics to gather information on how users interact with the Site.

You can manage or disable cookies through your browser settings.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy:

Newsletter: Your data will be retained until you unsubscribe.
Contact Form: Your data will be retained until your inquiry has been resolved.
Google Analytics: Data is retained as per Google’s data retention policies.

Data Security

We implement appropriate technical and organizational measures to ensure the security of your personal data and to protect it against unauthorized access, loss, or destruction. However, no system is completely secure, and we cannot guarantee absolute protection.

Your Rights Under GDPR

As a data subject, you have the following rights under the GDPR:

Right to Access: You have the right to request access to your personal data and obtain information on how it is processed.
Right to Rectification: You may request corrections to any inaccurate or incomplete personal data.
Right to Erasure (“Right to be Forgotten”): You have the right to request the deletion of your personal data under certain conditions.
Right to Object: You may object to the processing of your data, particularly for direct marketing purposes.
Right to Data Portability: You may request that your personal data be provided to you or transferred to another service provider in a structured, commonly used format.
Right to Withdraw Consent: If you have given consent for the processing of your personal data, you have the right to withdraw it at any time without affecting the lawfulness of processing based on consent before its withdrawal.

To exercise any of these rights, please contact us at info@efa-eu.com.

Third-Party Links

Our Site may contain links to other websites. Please be aware that we are not responsible for the privacy practices or content of such websites. We encourage you to read the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and if significant changes are made, we will notify you via email or by a prominent notice on our Site. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

AIBSL
Rue de la Jonchaie, 17 – 1040 – Bruxelles BE
Registration Number: 0774753252
Email: info@efa-eu.com

Last updated: [20/09/2024]